At Al-Mangroves Art and Culture Consulting ("Al-Mangroves"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, platforms, services, and tools. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

• Personal Information:

1. Full name.
2. Email address.
3. Contact number.
4. Residential, shipping, and billing address.
5. National ID, passport number, or other identification (where required for verification or compliance).
6. Bank account or Fawran Account (for settlements, refunds, or payouts).
7. Display name or pseudonym (where users choose to appear publicly under a non-legal name).

• Platform and Service Activity:

1. Account registration and profile details.
2. Listings created, artworks or items consigned, and purchases made.
3. Auction participation and bidding history.
4. Settlement, payout, and commission records.
5. Communications with customer support or Al-Mangroves representatives.
6. Transaction and invoicing history.

• Technical Information:

1. IP address.
2. Browser type, operating system, and device information.
3. Cookies, session data, and usage analytics.

1. Create, manage, and maintain user accounts.
2. Facilitate listings, auctions, exhibitions, storage, and sales transactions.
3. Process payments, settlements, commissions, and withdrawals.
4. Arrange delivery, shipping, collection, or installation of artworks and items.
5. Verify identity, residency, and banking details where required by law or internal compliance procedures.
6. Prevent fraud, misrepresentation, and misuse of the platform.
7. Enforce our Terms & Conditions, Consignment Agreements, and related contractual obligations.
8. Communicate confirmations, updates, operational notices, or issue resolutions.
9. Improve platform functionality, security, and user experience.
10. Comply with applicable legal, regulatory, and tax obligations in the State of Qatar.
11. Display user-selected pseudonyms or display names (user name) in public listings or transactions instead of full legal names, where applicable.

• We may share information only in the following circumstances:
  
  

  • Logistics and service partners: 
  • Shipping, delivery, collection, or installation coordination.
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  • Payment processors and financial institutions: 
  • Process transactions, settlements, and identity verification.
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  • Government or regulatory authorities: 
  • When required to comply with applicable laws, regulations, or lawful requests.
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  • Service providers: 
  • Including hosting, IT infrastructure, analytics, customer support, and fraud prevention providers, under strict confidentiality and data protection obligations.

1. Maintain secure user sessions
2. Analyze website usage and performance
3. Enhance functionality and personalize user experience

Users may control or disable cookies through browser settings. Please note that disabling cookies may limit certain features or functionality of our services.

1. Encrypted in transit and, where applicable, at rest using industry-standard encryption methods.
2. Stored on secure servers protected by firewalls and access control mechanisms.
3. Accessible only to authorized personnel on a need-to-know basis, following the principle of least privilege.

While we strive to safeguard your data, no system can be guaranteed to be completely secure. Users are responsible for maintaining the confidentiality of their login credentials.

1. Maintain active user accounts.
2. Fulfill contractual, operational, and legal obligations.
3. Resolve disputes and enforce agreements.
4. Maintain accurate financial, accounting, and transaction records as required under applicable Qatari laws.

Inactive or dormant accounts may be reviewed periodically, and associated data may be archived or deleted in accordance with our internal data retention and inactive account policies.

1. Request access to the personal data we hold about you.
2. Request correction, update, or deletion of inaccurate or outdated information.
3. Object to or restrict certain types of data processing, where applicable.
4. Request transfer of your personal data, where legally permitted.

Requests related to data rights may be submitted using the contact details provided below.

Al-Mangroves Art and Culture Consulting services are not intended for individuals under the age of 18 without the consent and supervision of a legal guardian. We do not knowingly collect personal data from minors without such consent.

All intellectual property rights relating to Al-Mangroves Art and Culture Consulting’ platforms, systems, content, and data management infrastructure remain the exclusive property of Mangroves. Personal data provided by users is processed solely for the purposes outlined in this Privacy Policy and is not commercially exploited beyond those purposes.

We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. Updated versions will be published on our website, and continued use of our services constitutes acceptance of the revised policy.

Email: info@al-mangroves.com
Website: contact us page