Terms and Conditions

Payment: All payments for purchases made through our website are processed securely at the time of checkout. We accept major credit cards and bank transfers.

Shipping: We strive to ship orders promptly, typically within 2-3 business days after payment confirmation. Shipping times may vary depending on location and shipping method selected during checkout.

Returns and Refunds: Please note that all sales are final. We do not offer refunds or exchanges for change of mind or incorrect purchases. However, if you receive a defective or damaged item, please contact us within 7 days of receiving your order to arrange for a replacement. Proof of purchase may be required.

Warranty: All pottery wheels purchased through our website are covered by a 10-year warranty against manufacturing defects. If your pottery wheel requires repairs due to a manufacturing defect within the warranty period, please contact us for assistance. Warranty claims may require proof of purchase and inspection of the item.

Limitation of Liability: Our liability for any breach of warranty or condition concerning the pottery wheels shall be limited to repair, replacement, or refund as provided for in these Terms and Conditions. We shall not be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use the pottery wheels.

Product Information: While we strive to provide accurate product descriptions and images on our website, please note that actual product colors and dimensions may vary slightly due to differences in computer monitors and the handmade nature of the products.

Privacy Policy: We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.

Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of Doha, Qatar, without regard to its conflict of law provisions.

By purchasing through our website, you agree to be bound by these Terms and Conditions. If you have any questions or concerns, please contact us before completing your purchase.


Thank you for shopping with us!